Work Map
From service chaos to controlled action.
The map below reflects the actual operating lanes in my local work: platform CLIs, CWM ticket control planes, billing preview gates, live UI proof, session-memory infrastructure, and public-safe stakeholder outputs.
Private evidence, public pattern.
Much of the work touches organization systems or client operations, so the public artifact cannot be a raw ticket dump. The useful signal is the repeatable pattern: collect live state, identify the safe action boundary, create a reviewable control plane, execute only when gated, and leave durable proof.
MSP Command Plane
Problem Surface
Service work spans tickets, time entries, RMM state, Microsoft Graph evidence, project records, stakeholder artifacts, and approval gates.
System Built
A CLI and skill-based command plane that turns live platform state into reviewed actions, CWM task structures, GitHub Project 4 governance, and reusable handoff artifacts.
Proof Discipline
CWM ticket-control-plane registers, time-entry reconciliation artifacts, control-validate gates, live runtime checks, and public-safe session-harvest maps.
Operator Leverage
Eight-platform MSP operations tooling across PSA, RMM, Microsoft 365, documentation, security, remote access, vCloud, and billing workflows.
Financial-Agent Paper Runtime
Problem Surface
Financial-agent systems need explicit safety boundaries, reproducible runs, and evidence before any operator trusts the output.
System Built
Paper-runtime components for decision policy, ledger checks, broker status reads, forecast scoring, and delivery gates.
Proof Discipline
Test suite results, paper-run logs, reconciliation checks, and configuration gates.
Operator Leverage
Research infrastructure for paper-trading decisions, risk gates, reconciliation, forecasting, and runtime evidence.
Agent Memory and Runtime Infrastructure
Problem Surface
Agent work loses value when decisions, proof locations, tool state, and blockers disappear between sessions.
System Built
Qdrant-backed mem0 recall, checkpoint/replay helpers, session-harvest maps, repo-native skills, and explicit handoff prompts.
Proof Discipline
Hermes memory search results, Qdrant checkpoint guidance, session-log harvest artifacts, and validation notes tied back to GitHub control-plane items.
Operator Leverage
Local agent runtime, memory, recall, and skill infrastructure that preserves operator context across interrupted sessions.
AlgaPSA and Operator Interfaces
Problem Surface
Operators and stakeholders need to see what the platform actually does, not infer readiness from backend logs.
System Built
AlgaPSA/vArida demo lanes, billing sync previews, SPLA readiness, UI route audits, stakeholder briefing renderers, and screenshot-backed validation.
Proof Discipline
UIUX gap analysis, stakeholder YAML-to-HTML/XLSX and YAML-to-PPTX pipelines, runtime proof captures, and GitHub Project 4 issue gates.
Operator Leverage
Deployed platform and dashboard work for billing review, SPLA, client-scoped operations, stakeholder review, and demo-safe proof capture.
MCP and Platform API Toolchain
Problem Surface
Assistants need structured access to CWM, CWA, Graph, Sophos, Cavelo, Meraki, vCloud, Portainer, and GitHub without leaking secrets or bypassing approvals.
System Built
Generated CLI contracts, platform-specific fetchers, safety-gated write paths, Graph/CWA/Sophos investigation workflows, and MCP-style tool boundaries.
Proof Discipline
CLI contract generation, help-json surfaces, smoke tests, package builds, read/write gates, and public-safe investigation summaries.
Operator Leverage
API adapters, MCP tools, and platform CLIs that let AI agents work against real operational systems through controlled boundaries.